Right of withdrawal

The individual Customer has a right of withdrawal, which may be exercised without reason, within a period of fourteen (14) clear days from delivery of the order, by returning the new products (in their original packaging, unopened and unused, even if only partially used), together with the order number, at the Customer's expense, to the following address:

Envoye / MyHobby.place
7 rue de l'essor
77760 LA CHAPELLE LA REINE
FRANCE

My Hobby Place will reimburse the Customer for any sums already paid, less any shipping costs, in accordance with the conditions set out in Article VIII below.

This right of withdrawal does not apply to perishable goods, products that have been personalised, newspapers/periodicals/magazines and audio or video recordings or computer software when they have been unsealed by the Customer.

To exercise this right of withdrawal, you can use our model withdrawal form.

In the event of a problem with a product (damaged or missing part), contact our customer service.

Updated on: 11/10/2024